DescriptionPersonnel Source is looking for a Customer Service Rep for our Springfield client!
Hours are Mon-Fri 8am-5pm, $16+/hr. DOE
This is a multi-faceted position that processes orders submitted by the sales team, answers the main company phone line, and provides support to the accounting team.
Passion for the branded merchandise industry with an energetic and professional presence are key characteristics to success within this position. In addition, successful CSRs possess strong organizational skills and a high level of attention to detail.
Duties include but are not limited to:
- Provide an exceptional client experience ? ensure clients feel taken care of and appreciated
- Review and process submitted orders, issue purchase orders to vendors, and track orders to ensure on time delivery to clients
- Clearly communicate order tracking details to the sales team
- Answer the main company phone line
- Direct clients and prospects to the appropriate team member
- Assist accounting team in basic accounting functions when needed (invoicing, payments, payable entry, etc.)
- Any other tasks assigned by the Executive Team
- Desire to provide an exceptional client experience
- Passion for the branded merchandise industry
- Multiline phone experience
- Experience in a fast-paced office setting
- Passion for learning and self-motivated
- Attention to detail and organization
- Professional written and verbal communication with both clients and team members
- Clear and precise communicator
- Ability to adapt to different situations
- Ability to remain calm in stressful situations
- Proficient in the Office Suite (Word, Excel, and Outlook)
Job RequirementsEducation Required: High School
Experience Required: 1-3 Years
Last updated on 07/13/2021
Pay determined upon experience.
Are you interested in this position? Please complete our On-Line Application. Please note that your application will remain on file for 90 days for consideration for any of our open positions that match your qualifications.
If you have completed our on-line application in the last 90 days you can send a letter of interest to the recruiter hiring for this position at firstname.lastname@example.org. Please include a copy of your resume with your email or application.
Personnel Source, Inc. is an equal opportunity employer.