Customer Relations Associate

Job Number:

00004PSX

Location:

Eugene, OR 97401

Description

Personnel Source is looking for a Client Relations Associate for our Eugene client!

This position is full-time, Mon-Fri 8am-5pm. (Some overtime needed during open enrollment) $15-16/hr. DOE **Current summer hours are M-Th 8am-5pm & Fri 8am-12pm**

This position will report to the CRA Team Lead. They will represent our client by providing professional, knowledgeable, and compassionate service to all internal and external clientele ? Individuals, Groups, Prospects, and the staff. This position includes a generous benefits package after hire on.

Responsibilities
? Assist clients with product enrollment, billing, and claims questions
? Work closely with and support all other team members as needed
? Generate reports and enrollment packet processing
? Work closely with and build relationships with partner agencies and insurance carriers

Qualifications and Education Requirements
? A minimum of two years of customer service experience, preferably in the health insurance industry
? Must be detail-oriented and comfortable with data entry
? Currently, or able to obtain, Oregon Insurance Producer license within 6 months of hire date
? Must be comfortable processing paperwork, such as enrollment applications and client packets, ensuring data is accurate and privacy is maintained
? Requires basic math skills
? Requires advanced computer skills, including MS Teams, Excel, Word, Adobe, and Outlook and carrier and service portals
? Requires ability to quickly learn new computer programs such as Advisors Assistant (CRM)
? Ability to read and comprehend both written and spoken English and communicate clearly and effectively
? College coursework preferred
? Must work well within a team environment
? Must be a motivated, confident, self-starter with ability to problem solve

Job Requirements

Education Required: High School
Experience Required: 3-5 Years
Last updated on 06/10/2021

Additional Information

Pay Rate:

15.00 - 16.00

Schedule:

Mon-Fri
Full+Time Hrs/Week

 

Are you interested in this position? Please complete our On-Line Application. Please note that your application will remain on file for 90 days for consideration for any of our open positions that match your qualifications.

If you have completed our on-line application in the last 90 days you can send a letter of interest to the recruiter hiring for this position at eugene@personnelsource.com. Please include a copy of your resume with your email or application.

Personnel Source, Inc. is an equal opportunity employer.